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Emerging Trends

1to1 Media highlights emerging business around customer strategy to help you prepare for the future. Stay ahead of the curve with content that brings to light new marketing and business paradigms that will excite, inform and inspire you to think differently about your business.

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Articles

Pinpointing Pinterest's Business Potential

Data Collection Trends Compromise Insight Security

Laying the Foundation for the Multichannel Contact Center

Cigna’s Aptitude for Contact Center Intelligence

Innovating Analytics: Measure Right, Manage Forward, Make a Difference

6 Tips for Building a Robust Mobile Marketing Strategy

Blog Entries

Has Huggies Taken Technology Too Far?

The Show(rooming) Must Go On!

Demystifying the Millennial Misconception

QR Here: Rio De Janeiro Blends Tourism and Technology

Using Pinterest and the Visual Web to Engage Buyers and Sellers

White Papers

In Action: Realizing the Business Value of SoLoMo

In Action: Crafting a Customer-Centric Approach to Loyalty

In Action: Serving the Self-Service Customer

In Action: Making the Mobile and Social Service Connection

In Action: Harmony in Multichannel Service

Creating a One-to-One Dialogue Through Social Interaction

Peppers & Rogers Group Content

Global Mobile Data Study Uncovers Youth Segment Opportunities for Operators

Mastering the Art of Scientific Marketing

I Still Haven’t Found What I’m Looking For

There’s No One Way to Innovate

10 Big Data Trends to Get Ahead of Now

Abracadabra: Data Drives Innovation Magic for Customer Experience

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About Us

Innovating Analytics: Measure Right, Manage Forward, Make a Difference

Cigna’s Aptitude for Contact Center Intelligence

Laying the Foundation for the Multichannel Contact Center

Sponsored by inContact
Jun 27, 2013

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1to1® Media is dedicated to helping organizations across the globe realize the greatest value from their customer base. We provide resources that help senior executives to drive change and make customer-based initiatives the centerpiece of their growth strategy.

1to1 Media's custom publications explore the best practices, trends, and developments from companies that are using customer initiatives to drive bottom-line impact. Backed by Peppers & Rogers Group, the globally recognized leader in customer strategy and relationship marketing, 1to1 Media combines thought leadership, field experience, and editorial expertise to deliver the content needed by our audience of more than 130,000 decision-makers.

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