Ginger Conlon, editor-in-chief of 1to1 Media, is responsible for the direction and day-to-day editorial operations of 1to1 Magazine and its e-newsletters. Additionally, she serves as vice president of analyst relations for the CRM Association and as a board member of the New York chapter of the ASBPE.

Ms. Conlon is a 20-year industry veteran, having covered sales, marketing, and customer service strategies and technologies since starting her journalism career. Previously, she served as the editor-in-chief of CRM magazine. Prior to that she was the managing editor, technology editor, and Web supervisor for the award-winning business publication Sales & Marketing Management.

In addition, Ginger has worked as a business book editor for such authors as Jay Conrad Levinson and George Colombo. She began her editorial career covering the business side of the photo industry for such market leading publications as Photo District News and Photo/Design.

She is a graduate of the Pennsylvania State University, the Stanford Professional Publishing Course, and the American Business Press/Northwestern University Publishing Management Institute.