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1to1 Magazine's Weekly Digest

1to1 Magazine's Weekly Digest

Date: 06/26/2006

Issue: June 26 2006

People: John Gaffney

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JC Penney, Red Bull, Estee Lauder Play the Numbers Game

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Consumer packaged goods and retailers make a priority of customer data.

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Featured Downloads

Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance For Business Continuity, Don't Forget the Human Element Sponsored by West at Home Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc.

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