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1to1 Magazine

1to1 Magazine

Date: 09/08/2008

Issue: September-October 2008

People: The 1to1 Media Staff

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The 2008 Gartner and 1to1 Customer Awards: 19 Ways to Succeed

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Every business has a unique customer strategy. The strategies of 2008 Gartner & 1to1 Customer Award winners share one common element: profitable results.

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For Business Continuity, Don't Forget the Human Element Sponsored by West at Home From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc. Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor

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Turning Multichannel Complexities Into Revenue Opportunities

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Featured Downloads

Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance For Business Continuity, Don't Forget the Human Element Sponsored by West at Home Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc. From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor

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