1to1® Media In Action Series

The 1to1 Media In Action Series is a special supplement dedicated to sponsored content, including essays, white paper excerpts, and case studies. This content program is designed to keep our readers informed on the latest technology solutions and customer experience strategies and how they are helping leading companies achieve their goals. 

For information on sponsoring a In Action, contact Dara Brooks at 203-989-2197 or dara.brooks@1to1.com

Click here for the upcoming 2015 In Action Topics

 

Current In Action Series for Download:

Designing the Intelligent Contact Center
Designing the Intelligent Contact Center
Read this latest In Action guide to learn how data that's gathered from customer care interactions can be used to cultivate long-lasting customer relationships.

Download your complimentary copy.

  1to1® In Action Sponsors

Coaching Employees from the Customer's POV
Coaching Employees from the Customer's POV
Read this installment of 1to1 Media's In Action guide to learn how tapping into voice of the customer feedback can help managers provide targeted employee training.

Download your complimentary copy.

  1to1® In Action Sponsors

Achieving Marketing Optimization Nirvana
Achieving Marketing Optimization Nirvana
Learn how unifying data helps marketers gain deeper insights into each customer for relevant and timely engagement.

Download your complimentary copy.

  1to1® In Action Sponsors

Getting Smart About Mobile Customer Engagement
Getting Smart About Mobile Customer Engagement
In this 1to1 Media In Action paper, you'll get expert advice from industry experts on taking a customer-first approach to mobile that boosts engagement and loyalty.

Download your complimentary copy.

  1to1® In Action Sponsors

Delivering a Flawless Omnichannel Customer Experience

 

Delivering a Flawless Omnichannel Customer Experience
Read about 5 tools and techniques to help companies provide intelligent and seamless customer experiences across channels that build trust.

Download your complimentary copy.

  1to1® In Action Sponsors

Customer Experience: The Way Forward in 2015

 

Customer Experience: The Way Forward in 2015
In planning for 2015, understanding and servicing customers' multichannel preferences will be key to a smooth customer experience.

Download your complimentary copy.

  1to1® In Action Sponsors

Realizing the Unforeseen Business Benefits of the Cloud

 

Uncovering the Business Benefits of the Cloud
The unanticipated business benefits of the cloud promise to revolutionize the way organizations deliver customer experience.

Download your complimentary copy.

  1to1® In Action Sponsors

Smoothing the Path for the Omnichannel Customer Journey

 

Smoothing the Path for the Omnichannel Customer Journey
In today's competitive business landscape, it's absolutely essential for companies to provide customers with seamless experiences across digital and physical channels. Learn how.

Download your complimentary copy.

  1to1® In Action Sponsors

Strengthening Self-Service via Speech Technology

 

Strengthening Self-Service via Speech Technology
As busy customers look for convenience and ways to save time, they are more willing to use self-service technologies. According to Forrester, 72 percent of customers now prefer self-service over calling an agent. Understanding customer behaviors and preferences like these are the key to successful virtual agents and intelligent IVR systems.

Download your complimentary copy.

  1to1® In Action Sponsors

For advertising information, please contact:
Michael Dandrea, Group Publisher at 203-989-2204
Dara Brooks, Client Relationship Manager at 203-989-2197

For full details on the 1to1 In Action Series, click here.
For upcoming 1to1 In Action Topics, click here.