Skip to main content

Hamburger Menu
logo
Customer Experience
Sales
Marketing
Customer Service
Employee Engagement

Blog
Industry
Automotive

Consumer Packaged Goods

Education

Financial Services

Government

Healthcare

Manufacturing

Media

Non-Profit

Retail

Sports

Technology

Telecom

Travel/Hospitality

Utilities
Social
Linkedin

Twitter

Facebook

Pinterest

YouTube

Slideshare

RSS feed
Profile

Subscribe for eNewsletter
Email Preferences
Search

Keyword Search

Enter your keywords

Subscribe for eNewsletter

Email Preferences

Linkedin
Twitter
Facebook
Pinterest
YouTube
Slideshare
RSS feed

James Vila

, TTEC

James Vila is a principal in TTEC Digital’s Strategy & Operations practice; james.vila@ttec.com.

CROWD PLEASERS

Feature Customers Are the Ultimate Disruptors
Feature The Support Team Behind the Gig Economy
Blog Seen and Heard: National Retail Federation Big Show 2019
Feature Three Lessons in Building Customer Trust
Feature Research Shows Digital Transformation Maturity Across the Enterprise

1111 Summer Street, 5th Floor, Stamford, CT, 06905, USA

Linkedin
Twitter
Facebook
Pinterest
YouTube
Slideshare
RSS feed

Channels

Customer Experience
Sales
Marketing
Customer Service
Employee Engagement

Topics

Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Relationship Management
Customer Retention
Customer Strategy
Data Analytics
Data Privacy
Digital Engagement
Email Marketing
Employee Engagement Strategies
Metrics & Measurement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of the Customer
Workforce Management

Industries

Automotive
Consumer Packaged Goods
Education
Financial Services
Government
Healthcare
Manufacturing
Media
Non-Profit
Retail
Sports
Technology
Telecom
Travel/Hospitality
Utilities

Content

Articles
Blogs
e-books
In Action Guides
Industry Compilations
Infographics
Podcasts
Videos
Webinars
Whitepapers

About

Contact Us
About Us
Privacy Policy

- Subscribe to TeleTech's eNewsletter

Channels

Customer Experience

Customer Service

Employee Engagement

Marketing

Sales

About Us

Industry
- Automotive
  
  Consumer Packaged Goods
  
  Education
  
  Financial Services
  
  Government
  
  Healthcare
  
  Manufacturing
  
  Media
  
  Non-Profit
  
  Retail
  
  Sports
  
  Technology
  
  Telecom
  
  Travel/Hospitality
  
  Utilities
Topics
- Customer Acquisition
  
  Customer Engagement
  
  Customer Growth
  
  Customer Loyalty
  
  Customer Relationship Management
  
  Customer Retention
  
  Customer Strategy
  
  Data Analytics
  
  Data Privacy
  
  Digital Engagement
  
  Email Marketing
  
  Employee Engagement Strategies
  
  Metrics & Measurement
  
  Mobile Engagement
  
  Omnichannel
  
  Personalization
  
  Social Media
  
  Technology
  
  Voice of the Customer
  
  Workforce Management
Content Types
- Articles
  
  Blogs
  
  e-books
  
  In Action Guides
  
  Industry Compilations
  
  Infographics
  
  Podcasts
  
  Videos
  
  Webinars
  
  Whitepapers
Awards Programs
- - Gartner & 1to1 Media Customer Experience Excellence Awards
  - 1to1 Media Customer Champions

Industry Events
1to1 Speaking Services
Peppers & Rogers Group