2013 Retail Tends

Customer Engagement
Customer Experience
Mobile wallets, smarter in-store payment systems, and more relevant customer communications are expected to be 2013's hot retail trends.

Mobile wallets, smarter point of sales systems, and sending customers more targeted and personalized offers will be major trends for retail in 2013. At the National Retail Federation's Retail Big Show 2013, 1to1 Media caught up with a number of executives and asked about the hot trends that we expect to see in retail this year.

Steven Rosenblatt, Foursquare's chief revenue officer, Rod Witmond, senior vice president of talent management and International expansion at Cardlytics, Brian Yates, Director of Product Marketing for Retail and Self Checkout at Fujitsu America Inc, and Greg Griffiths, Vice President of Retail Solutions at Earthlink Business share their predictions for this year.