Hoffman's Hot Seat: Acting on Voice of the Employee to Strengthen Customer Relationships

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Customer Engagement
Customer Experience
1to1 Media's Tom Hoffman speaks with Karine Del Moro, Senior Director at Confirmit, about best practices for drawing upon employee feedback to help improve the customer experience.

1to1 Media's Tom Hoffman speaks with Karine Del Moro, Senior Director at Confirmit, about best practices for drawing upon employee feedback to help improve the customer experience.

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EXPERT OPINION