Hoffman's Hot Seat: Hot Trends in Outbound Communications

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1to1 Media's Tom Hoffman catches up with Jennifer Waite, Product Marketing Manager at inContact at Call Center Week in Las Vegas to discuss key trends in outbound communications, including new approaches to proactive customer communications.

1to1 Media's Tom Hoffman catches up with Jennifer Waite, Product Marketing Manager at inContact at Call Center Week in Las Vegas to discuss key trends in outbound communications, including new approaches to proactive customer communications.

EXPERT OPINION
EXPERT OPINION