Hoffman's Hot Seat: A Look Into Microsoft's Employee Culture

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Customer Engagement
Customer Experience
Amanda Sachs, Senior Director, Worldwide Customer & Partner Experience at Microsoft, shares some of the practices and metrics the company has put into place to develop tighter relationships with its customers.

Amanda Sachs, Senior Director, Worldwide Customer & Partner Experience at Microsoft, shares some of the practices and metrics the company has put into place to develop tighter relationships with its customers.

EXPERT OPINION
EXPERT OPINION