Succeeding in today's hypercompetitive, fast-changing environment is no easy task. Qualities like perseverance, resourcefulness, and consideration are musts. Two that are especially important today are optimism and enthusiasm.Advances in technology and economic upheaval have thrust change upon us--in many cases, change for the better; in other cases, not so much. Dealing with those changes means embracing them. Not necessarily accepting everything as OK, but saying, with optimism and enthusiasm, "I will now conquer this new situation."
It is especially vital for managers to show optimism and enthusiasm for the success that is possible in today's environment if they are to expect their staff to embrace change and become optimistic and enthusiastic themselves. As Colin Powell said, "Perpetual optimism is a force multiplier."
Positivity, like laughter, is contagious. Share it with your team. Share it with your customers. Watch what happens.