Tell Me a Story

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Customer Experience
Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.

Put yourself in the customer’s shoes, and it’s much easier to build relationships and make sales. That’s why storytelling is so important these days. Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.

Listen to all episodes of The CX Pod at TTEC.

 

 

 

 

 

 

 

 

EXPERT OPINION
EXPERT OPINION