Customer Experience Trends for 2016

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Customer Strategy
Customer Experience
Learn the customer experience trends expected to drive engagement in 2016.

Here's a summary of the customer experience trends expected to drive engagement in 2016.

EXPERT OPINION
Tell Me a Story
Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.
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EXPERT OPINION