Digital Disruption Demands Action: 5 Questions You Need to Tackle for the New Workforce Reality

Customer Strategy
Employee Engagement
In this 1to1 Media Webinar, Ian Jacobs of Forrester Research and Scott Hays of Verint, hold a "rapid fire" dialogue and debate 5 key questions seriously smart organizations must tackle for the new workforce reality
Voices From the Customer Front Lines
Executives often talk about the importance and value of front-line employees. But does the talk translate into action? We talked to men and woman who work face-to-face with customers every day to find out what they think about their role in the company and their value to the rest of the business.
Read More »