At a Glance: Bridgestone's CX Strategy

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Customer Strategy
Customer Experience
Damien Harmon, VP of operations at Bridgestone retail operations, lays out the company's strategy for overhauling the customer experience.
EXPERT OPINION
Tell Me a Story
Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.
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EXPERT OPINION