Hoffman's Hot Seat: The Changing Face of Proactive Customer Communications

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Customer Strategy
Customer Experience
1to1 Media's Tom Hoffman speaks with Mariann McDonagh, Chief Marketing Officer at inContact, about how proactive customer outreach is changing along with best practices for personalizing the customer experience.

1to1 Media's Tom Hoffman speaks with Mariann McDonagh, Chief Marketing Officer at inContact, about how proactive customer outreach is changing along with best practices for personalizing the customer experience.

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EXPERT OPINION