Judges - 1to1 Media Customer Champions

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Customer Strategy
Customer Experience

Judges

1to1 Media invited business leaders to nominate a Customer Champion. Nominating parties completed a five-part application. The judging panel, which consisted of the 1to1 Media editorial team and former Customer Champions, graded the nominations on five parts:

  • Customer-Centric Approach: 20% weighting
  • Customer Experience Value: 25% weighting
  • Employee Engagement: 25% weighting
  • Business Value: 25% weighting
  • An example that highlights his or her efforts: 5% weighting

1to1 Media


Mila D'Antonio

Editor-in-Chief
1to1 Media

Tom Hoffman

Executive Business Editor
1to1 Media

Judith Aquino

Senior Writer
1to1 Media

Anna Papachristos

Staff Writer
1to1 Media

Peppers & Rogers Group Founders


Don Peppers

Founder
Peppers & Rogers Group
EXPERT OPINION
EXPERT OPINION