1to1 Media Customer Champions 2015 slideshow

1to1 Media Customer Champions 2015 ebook

Judges

1to1 Media invited business leaders to nominate a Customer Champion. Nominating parties completed a five-part application. The judging panel, which consisted of the 1to1 Media editorial team and former Customer Champions, graded the nominations on five parts:

  • Customer-Centric Approach: 20% weighting
  • Customer Experience Value: 25% weighting
  • Employee Engagement: 25% weighting
  • Business Value: 25% weighting
  • An example that highlights his or her efforts: 5% weighting


1to1 Media

Mila D'Antonio
Editor-in-Chief
1to1 Media
Tom Hoffman
Executive Business Editor
1to1 Media
Judith Aquino
Senior Writer
1to1 Media


Peppers & Rogers Group Founders

Don Peppers
Founder
Peppers & Rogers Group



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