Welcome to 1to1 Media — a multimedia resourcefor CRM and Customer Experience Professionals.
Customers share a multitude of information with companies through contact center interactions, social conversations, and Web transactions. What we do with it makes all the difference.
Equipped with this insight, companies can make more informed decisions around improving its customers' experience. Too often, though, data gets lost in the shuffle; thereby, making it difficult for companies to close the loop and institute real customer-centric change.
Companies that consistently demonstrate that they listen to their customers and are acting in their best interests position themselves to develop tighter, more trusting relationships with customers, says Don Peppers, founding partner of Peppers & Rogers Group.
In our latest 1to1® In Action, industry experts Calabrio and iPerceptions show readers how they can capitalize on data that flows through the contact center and Web to tighten customer relationships and elevate the customer experience.
Register below to download your complimentary four-page guide.
Yes, send me information on the latest news, information and events from 1to1 Media and its partners
Subscribe to 1to1 Media's Weekly Digest, our weekly customer strategy publication
I have been receiving 1to1 for a few years now and I just wanted to shoot you a note to let you know I really enjoy your magazine and always find a few things to pass along to my team. Keep up the good work!
I look to 1to1 Media and its partners as a trusted source of information on integrated marketing trends.
Site Map |
| Contact Us |
Customer Strategy Magazine |
CRM Newsletter | CRM Web
Exclusives | CRM Webinars
| Speaking Services
1to1 Media. All Rights Reserved. 1to1® is a registered trademark
of Peppers & Rogers Group.
1111 Summer Street, 5th Floor, Stamford, CT, 06905, USA