Happy Employees Are a Win-Win

Employee Engagement
Providing employees with the tools and techniques they need to get their jobs done and address customer issues effectively can bolster employee happiness, improve the customer experience, and drive better business performance.

While research says an engaged employee leads to a better performance, a 2015 Gallup study found that over 50 percent of US workers are “not engaged.”

Companies that invest in employees and empower them with the proper tools and training can benefit from longer employee retention rates, improved overall performance, and higher customer satisfaction. 

In this installment, Employee Engagement: Unleashing the Power of Empowerment readers will find tips on how to increase employee motivation, as well as sales training processes that will boost the effectiveness of teams.

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