13th Annual Call Center Week: Continue the Multi-Channel Excellence Journey
Off the heels of our most successful Call Center Week yet we are delighted to announce the new dates for our 2012 show, scheduled for June 4th-8th in Las Vegas. As contact centers continue to evolve and add channels of communication – live chat, social media, etc - the approach to workload distribution, staffing, metrics and analytics of a solely phone and email call center have become antiquated. Join us in June 2012 for a series of brand new innovative case studies, integrated training, innovative discussions, leading speakers and exciting site-tours.
As a media partner for the Call Center Week event, 1 to 1 Media has arranged a 10% discount upon registration. Please mention 1 to 1 Media upon registration.
Visit www.callcenterweek.com, email Courtney.firstname.lastname@example.org or call 1-800-882-8684 to register.