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Now Accepting Nominations for the 2015 Gartner & 1to1 Media Customer Experience Excellence Awards.

Nominate a Customer-Centric Leader Today! Deadline April 3rd, 2015.

1to1 Media Industry Events

This event calendar includes information about upcoming industry events (live, virtual, webinar) that are related to improving customer engagement and strategies across the enterprise.

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April 12 - April 15, 2015

11th Annual Customer Contact 2015, East: A Frost & Sullivan Executive MindXchang

Join us to celebrate our 11th anniversary of an event that is, simply put, a fantastic opportunity to meet and collaborate with the brightest minds in the industry. It's a unique place where everyone is engaged in sharing great insights, ideas, and best practices. The connections you make here will be invaluable to you in your career. If you only attend one event per year, be sure it's our 11th Annual Customer Contact East, 2015: A Frost & Sullivan Executive MindXchange

Ponte Vedra Beach, United States April 12 - April 15, 2015
April 14 - April 15, 2015

Forrester's Forum For Marketing Leaders

In the age of the customer, marketers face three acute strategic and operational challenges: how to connect with distracted, empowered customers; how to engage customers once those connections are made; and how to nurture customer obsession as a strategic imperative throughout the organization. This Forum will teach you how to build and lead a next-generation marketing organization focused on customer obsession.

New York, United States April 14 - April 15, 2015
May 05 - May 07, 2015

Gartner Digital Marketing Conference 2015

The Premiere Gathering for Senior Marketing Leaders: Accelerating Your Digital Journey.

San Diego, United States May 05 - May 07, 2015
June 03 - June 04, 2015

Search Marketing Expo – SMX Advanced 2014

SMX Advanced is the only search marketing conference designed exclusively for experienced internet marketers. Sessions are fast-paced, Q&A-packed, frequently controversial, always informative…and don’t stop to cover the basics. Fluent in search engine marketing? Come to SMX Advanced and engage with others who speak your native language.

Seattle, United States June 03 - June 04, 2015
June 15 - June 19, 2015

16th Annual Call Center Week

Call Center Week shares inspirational stories of customer-centric leadership, innovation, growth and transformation. Over 2,000 customer service professionals are expected to attend for a week full of learning and networking. 1to1 Media subscribers save! Register with code 16CCW_1to1.

Las Vegas, United States June 15 - June 19, 2015
June 16 - June 17, 2015

Forrester's Forum For Customer Experience Professionals

CXNYC2015 will accelerate your company's success in a competitive marketplace where customer experience (CX) determines the future of your brand. You will gain insights on CX trends from leaders from both B2C and B2B brands; have the opportunity to connect with your peers and share best practices; and hear Forrester analysts discuss their latest research findings. No matter what your CX maturity level is you will gain valuable knowledge to help drive innovations that fuel profits and loyalty. You will leave this Forum with a comprehensive understanding of how to improve your customer experience quality and increase your customer loyalty. You will learn how delivering the right customer experience can drive business results, create competitive advantage and fuel growth.

New York, United States June 16 - June 17, 2015
July 13 - July 16, 2015

MARKETING WORLD 2015

MARKETING WORLD 2015 is, simply put, an unbeatable opportunity to spark killer new ideas and next strategies, and a great forum to find out what others are doing to keep their companies ahead of the game and grow their business.

Boston, United States July 13 - July 16, 2015