June 10 2004 Peppers & Rogers Group also lends their expertise and editorial advice to Inside 1to1: Privacy presented by the International Association of Privacy Professionals (IAPP). Every month, you’ll get the latest privacy regulations and standards, best practices in data management and implications for your business. Visit the IAPP at www.privacyassociation.org to learn more.

In this Issue:

New Guidelines Match Privacy with CRM Privacy issues are heating up in Canada, where new guidelines exemplify the difference between the American view of privacy and business and its northern neighbor.
Are You Sure You're Not Breaking the Law? When Congress passed the Financial Modernization Act of 1999, more commonly known as the Gramm-Leach-Bliley Act (GLBA), the law was meant to protect consumers from misuse of their personal and financial information held by banks and other financial institutions.
California Reaches Across State Borders to Protect Privacy Within the past year California legislators have made privacy a priority. And its laws often reach across state lines in an effort to safeguard California consumers' nonpublic personal information.