1to1 Media Press Releases
2014 Get the latest news and updates from 1to1 Media and our parent company, Peppers & Rogers Group. Be sure to check back regularly to find out all that’s new and noteworthy at 1to1.

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In the News:

1to1 Media 30-Minute Webcast: Learn How SanDisk Upgraded Its Customer Service While Cutting Costs 1to1 Media and SanDisk to discuss how to simultaneously cut costs while introducing new measures to improve customer service

1to1 Media’s Customer Champions Awards: Don’t Miss the July 7th Deadline The call for entries to nominate a 2014 1to1 Media Customer Champion closes on July 7th.

Gartner and 1to1 Media Announce Winners of the 2014 Gartner & 1to1 Media CRM Excellence Awards Gartner Inc. and 1to1 Media announced today the winners of the Gartner & 1to1 Media CRM Excellence Awards, Americas.

1to1 Media 30-Minute Webcast: Vonage Shares its Secrets for Becoming “America’s Favorite Service Team” Vonage builds on the key components of effective listening and customer feedback to continuously innovate the customer experience. Its commitment to provide excellent customer service to every customer has garnered financial results and media attention. The communications services provider earned two 2014 Stevie Awards this past February where the company dominated the telecommunications category, winning the majority of 430,000 votes for “Favorite Customer Service.” Vonage also received the Silver Stevie® Award for “Customer Service Department of the Year” in the telecommunications category. Recognizing the communication services provider’s recent success, 1to1 Media is featuring an interview and Q&A session with Vonage to highlight the insights and lessons-learned about using the customer experience as a competitive advantage. In this complimentary 30-minute webcast, attendees will learn the secrets to Vonage’s success and methods to transform service organizations.

9 Technology Trends That Are Having a Transformational Impact on Customers’ Healthcare Experience Find out how innovations like telemedicine, collaboration tools, and precision medicine—all aided by data, are changing the way physicians and healthcare providers deliver a customer-centric approach to their patients’ healthcare delivery and management.

New Web Page Consolidates Customer Strategy Events 1to1 Media unveils its new Industry Events page, a one-stop-shop for all Customer Strategy events. 1to1 Media’s Industry Events page provides easy access and registration to upcoming virtual conferences, webinars, and live events. Some of the top industry event producers in the Customer Strategy space, such as Forrester and the Direct Marketing Association, have already listed their events on 1to1 Media’s Industry Events page. To visit the 1to1Media Industry Events Page and to submit your event, click here. go to: http://www.1to1media.com/events.aspx

30-Minute Webcast: Cisco Creates ROI From Enterprise Feedback Management In a 30-minute complimentary webcast, "Cisco Takes Customer Listening Seriously," Karen Mangia, director of Listening Services Center of Excellence at Cisco and a 2013 1to1 Media Customer Champion, will speak to Mila D'Antonio, editor-in-chief of 1to1 Media, in an interview-style session about how the company created a culture of listening.