October 24 2005

1to1 Magazine's Weekly Digest delivers the latest insights, best practices, and expert opinions on the most vital issues and trends in customer-based business strategy. Edit-in-Chief Mila D'antonio and our entire team of seasoned editors scour the market to uncover the trends that will mean the most to you in maximizing the value of your customer relationships.

In this Issue:

Transparency: Priority One for Customer Advocates In the first of a two-part series on customer advocacy, transparency takes the spotlight to further the pharma, telecom and insurance industries.
Team Effort Trumps Product Focus Sana Security studied its relationship with partners to keep its promise to customers.
Reader Feedback Readers speak out about the channel challenges they see in the auto industry and beyond.
Inside 1to1 Web view - October 24 2005