October 22 2007

1to1 Magazine's Weekly Digest delivers the latest insights, best practices, and expert opinions on the most vital issues and trends in customer-based business strategy. Edit-in-Chief Mila D'antonio and our entire team of seasoned editors scour the market to uncover the trends that will mean the most to you in maximizing the value of your customer relationships.

In this Issue:

Electronic Arts Innovates Around the Customer No cheat codes here - the way to good customer service is an open and honest relationship with employees.
Reviews Aren't Just for Amazon Anymore Letting your customers be honest with others can lead to more potential sales.
Inside Access 2008 is right around the corner. Are you ready? Also: Cisco CEO John Chambers places his eggs in the Web 2.0 basket.