June 9 2008

1to1 Magazine's Weekly Digest delivers the latest insights, best practices, and expert opinions on the most vital issues and trends in customer-based business strategy. Edit-in-Chief Mila D'antonio and our entire team of seasoned editors scour the market to uncover the trends that will mean the most to you in maximizing the value of your customer relationships.

In this Issue:

Still Searching for the Inbox Intent makes all the difference when it comes to getting consumers to read email messages.
Customer Experience Challenges on the Rise A new study shows that many companies have a difficult time understanding the implications of their customer relationships.
Inside Access Social shopping means more than going with friends. It's simple: good experiences make loyal customers