January 4, 2010

1to1 Magazine's Weekly Digest delivers the latest insights, best practices, and expert opinions on the most vital issues and trends in customer-based business strategy. Edit-in-Chief Mila D'antonio and our entire team of seasoned editors scour the market to uncover the trends that will mean the most to you in maximizing the value of your customer relationships.

In this Issue:

1to1 Weekly: January 4, 2010
Customer Strategy Trends to Watch in 2010 Experts look ahead to the customer strategy trend that will have the biggest impact on business in 2010. Not surprisingly, social media is mentioned.
Subaru Revs Up Customer Value Subaru gained hidden insight about both new and existing customers by analyzing online leads and creating a consistent experience.