Marcy Riordan

Head of Insights, Americas at TeleTech Consulting, TeleTech

Marcy Riordan is the Head of Insights, Americas at TeleTech Consulting . She provides strategic direction for the company’s major accounts. Ms. Riordan initially joined as a Senior Consultant and has 20 years experience in database marketing, risk management and strategic marketing consulting. Before joining the company, she served as an Analytic Director at Epsilon, leading consulting engagements with various Fortune 500 companies. Prior to that, Ms. Riordan was Director of Database Marketing and a Risk Manager at GE Capital. Ms. Riordan holds a B.S. in business administration with a concentration in finance and economics from the University of Massachusetts at Amherst and is a graduate of General Electric's Financial Management Program.