Voices From the Customer Front Lines

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Employee Engagement
Executives often talk about the importance and value of front-line employees. But does the talk translate into action? We talked to men and woman who work face-to-face with customers every day to find out what they think about their role in the company and their value to the rest of the business.

Listen to all episodes of The CX Pod at TeleTech.

 

 

 

 

 

 

 

 

EXPERT OPINION
EXPERT OPINION