Omnichannel Indentities: Connecting Marketers with Real People

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Omnichannel
Customer Experience
Special guest Martha Rogers, Ph.D. and Rashmi Vittal of Neustar discuss how to deliver the personalized experience that omnichannel consumers demand.
EXPERT OPINION
Tell Me a Story
Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.
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EXPERT OPINION