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Customer Experience
Tell Me a Story

Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.

Jan 15, 2018
Customer Experience
Demystifying AI to Create Magic Moments

Artificial intelligence is being applied in the B2B world so that business outreach moves from "pitches" to valuable conversations that prospects actually want to have. Everstring CEO JJ Kardwell and Jeff Marcoux discuss how to create these magic moments in the B2B customer journey.

Nov 01, 2017

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