4 Tips for High-Performance Service

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Customers have little patience for poor experiences. According to Ovum Research, 76 percent of customers stop doing business with a company after a bad support experience.

High-performance organizations dont take any chances. Theyve raised the bar on service by exceeding the expectations of customers.

In this Tips Takeaways guide, youll find four action items for becoming a high-performing service organization and a case study on St. Lukes Health System.

Download your complimentary copy today.