A Close Look at the Wharton Customer Analytics Initiative

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Technology
Customer Experience
1to1 Media's Judith Aquino discusses customer analytic trends and the Internet of Things' impact with Colleen O'Neill, executive director for the Wharton Customer Analytics Initiative, and Eric Bradlow, WCAI co-director and professor of marketing.
EXPERT OPINION
Tell Me a Story
Content marketing expert Josh Ritchie sits down with Jeff Marcoux to share insights on how empathy and relatability through storytelling are amazingly effective CX drivers.
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EXPERT OPINION