Virtual and Augmented Reality: Empathy Machines

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Customer Experience
VR and AR devices have the potential to foster emotion and empathy between companies and their users.

At November's Connecticut User Experience Professionals Association (CT UXPA) meeting, User Experience (UX) practitioners and experts had the chance to try out new VR and AR tools. Besides the wow factor, they have the potential to foster emotion and empathy between companies and their users.

 

 

 

EXPERT OPINION
EXPERT OPINION