Co-browsing Boosts Online Customer Relationships

Customers often welcome assistance from companies when they're having trouble finding product information or completing a checkout online. eGain Chairman and CEO Ashutosh Roy discusses how companies are able to use co-browsing to assist customers during online interactions. He speaks with 1to1 Media's Tom Hoffman. Please sign-up for our FREE eNewletter and get CRM insight delivered right to your inbox. http://www.1to1media.com/registeryoutube.aspx

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