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1to1 Magazine's Weekly Digest

1to1 Magazine's Weekly Digest

Date: 10/11/2004

Issue: October 11 2004

People: Don Peppers & Martha Rogers, Ph.D.

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Intel Measures Trust to Grow Its Business

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Everyone knows trust is important to business, but Intel and MIT prove that trust also can be measured and produce ROI.

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Featured Downloads

Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc. For Business Continuity, Don't Forget the Human Element Sponsored by West at Home Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance

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