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1to1 Magazine's Weekly Digest

1to1 Magazine's Weekly Digest

Date: 02/23/2006

Issue: February 27 2006

People: Martha Rogers Ph.D.

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Featured Downloads

From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc. For Business Continuity, Don't Forget the Human Element Sponsored by West at Home Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM

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