Customer Strategy Ideas

Welcome to 1to1 Media
Customer Strategy articles, trends and best practices

Register | Sign In

1to1 Magazine's Weekly Digest

1to1 Magazine's Weekly Digest

Date: 07/23/2007

Issue: July 23 2007

People: Don Peppers , Martha Rogers Ph.D.

Follow us on:

Printer friendly view

Comment

A A A

Sprint Customer Firings Good for the Long Term

Don Peppers and Martha Rogers share their thoughts on Sprint's decision to fire some customers.

Sign In or Register.

In order to view this document you must be registered and signed in to 1to1media.com

Featured Downloads

For Business Continuity, Don't Forget the Human Element Sponsored by West at Home Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc. Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor

Upcoming 1to1 Webinars

Turning Multichannel Complexities Into Revenue Opportunities

Sponsored by Infor
Mar 04, 2010

Five Ways to Increase Your Return on Marketing Investments

Sponsored by Peppers & Rogers Group
Mar 11, 2010

view all webinars >>

1to1 Webinars

Turning Multichannel Complexities Into Revenue Opportunities

Sponsored by Infor
Mar 04, 2010

Five Ways to Increase Your Return on Marketing Investments

Sponsored by Peppers & Rogers Group
Mar 11, 2010

view all webinars >>

Featured Downloads

From Interaction to Profit: Customer Experience Management that Drives Results By Peppers & Rogers Group For Business Continuity, Don't Forget the Human Element Sponsored by West at Home Tackling the Cross-Channel Challenge in Retail by Peppers and Rogers Group and Infor Getting Social: The Open Road to CRM 3.0 by Peppers & Rogers Group and SugarCRM Six Competitive Differentiators for Delivering a Better Customer Experience By Pegasystems Inc. Capitalizing on Customer Feedback: Creating Measurable Value from Voice-of-the-Customer Programs by Peppers & Rogers Group & Allegiance

Tag Cloud

Site Map | RSS Feed | Privacy Policy | Contact Us | Advertise

Home | Customer Strategy Magazine | CRM Newsletter | CRM Web Exclusives | CRM Webinars | Speaking Services

©2010 Peppers & Rogers Group. All Rights Reserved. 1to1® is a registered trademark of Peppers & Rogers Group.