1to1 Magazine

Date: 03/22/2010

Issue: March 2010

People: Mila D'Antonio , Elizabeth Glagowski , Tom Hoffman

Content Channel: Customer Strategy

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Customer Centricity Wins

Outstanding customer strategies produce impressive business results for the 2010 Gartner & 1to1 Media CRM Award winners.

Through our joint 2010 Gartner and 1to1 Media Customer Excellence awards program, 1to1 Media and Gartner spotlight excellence among organizations that take this approach and have significantly improved their business performance. The 2010 Gartner & 1to1 Customer Awards honor exceptional results in four categories: Customer Experience, Efficiency, Enterprisewide CRM, and Growth. This year we recognize two winners in each category—one winner hails from EMEA/APAC, the other from the Americas—and will celebrate their achievements at the corresponding Gartner event. We celebrated the EMEA/APAC winners at the Gartner CRM Summit (London in March) and the Americas winners at the Gartner Customer 360 Summit (Los Angeles in June).
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