Tis the season to be jolly, and for many people this feeling of cheer is best expressed by hitting the stores. In fact, it seems that despite a weak economy people will put their hands deep into their pockets and shop till they drop. According to research by Deloitte, U.S. retailers should expect to see a 2.5 to 3 percent increase in sales as compared to last year. In a similar forecast, the International Council for Shopping Centers said it expects a 3 percent growth in holiday sales.

These positive tidings are much-welcomed by retailers, whose gift to customers is making certain they receive the best service and have optimal experiences—hopefully ensuring a gift in exchange of return visits throughout the year. During a recent visit to the Stamford Town Center mall, a number of retailers shared their preparedness plans, mostly focused on bolstering their staff with well-trained temporary hires and stocking up on the most popular items.

A tasty approach to engagement