The Gartner & 1to1 Media CRM Excellence Awards

Gartner and 1to1 Media have again joined forces to highlight innovative companies that are making a big impact through their customer relationship strategy and achieving an unrivaled level of excellence in delivering the customer experience. 

Winners in the Americas region are announced!

Gartner and 1to1 Media presented awards for the Gartner & 1to1 Media CRM Excellence Awards in Los Angeles, CA at the Gartner Customer 360 Event.

The 2010 Gartner & 1to1 Media CRM Excellence Awards, Americas, winners are:

Customer Experience
Gold: Sprint Nextel                                          
Silver: CIGNA
Cigna Customer Experience Officer, Ingrid Lindberg recently spoke with 1to1 Media's Tom Hoffman at the Gartner Customer 360 Summit. Watch the video.
*Download the pdf to see all winners

Enterprisewide
Gold: Merrill Lynch                                           
Silver: RealNetworks Inc.
*Download the pdf to see all winners.

Growth
Gold: Navy Federal Credit Union
*Download the pdf to see all winners.

Innovation
Gold: Drugstore.com                                       
Silver: Lowe's
*Download the pdf to see all winners.

Efficiency
Gold: Diefendorf Capital Planning Associates  
Silver: Gould & Lamb LLC
*Download the pdf to see all winners.

Winners in the EMEA/APAC Region were:

Efficiency: Mitsubishi Caterpillar Forklift Europe
Growth: Malayan Banking Berhad (Maybank) 
Enterprisewide: Det Norske Veritas
Customer Experience: PhotoBox Ltd.

Gartner, Inc. and 1to1 Media also announced Mitsubishi Caterpillar Forklift Europe as the overall winner of the Gartner & 1to1 Media Customer Relationship Management Excellence Awards 2010 in Europe, the Middle East and Africa (EMEA) and in Asia-Pacific region. The award recognizes the company that most clearly demonstrated excellence in its CRM initiatives based on criteria defined in Gartner's Eight Building Blocks of CRM and 1to1's approach to building profitable customer relationships based on understanding customer needs and value.

Read the full article that appeared in 1to1 Magazine's Weekly Digest or download the pdf.

View the Press Releases:
Americas Region
EMEA/APAC

PREVIOUS WINNERS
Find out how previous winners have transformed their CRM strategies and technology:

2009 Gartner & 1to1 Customer Awards
2008 Gartner & 1to1 Customer Awards
2007 1to1 Impact Awards
2006 1to1 Impact Awards

Jessica Bower
Program Manager
(203)642-5221
jessica.bower@1to1.com