1to1 Webinars

Customer Strategy Webinars

1to1® Media Webinars are a complimentary resource for emerging trends in customer strategy. Our 60-minute webinars demonstrate how companies can leverage today's cutting-edge solutions to meet the toughest business challenges and drive bottom-line impact.

For information on sponsoring a 1to1® Webinar, contact Dara Brooks at 203-989-2197 or dara.brooks@1to1.com

Attend a 1to1® Webinar:

 

Please note: 1to1® Webinars are produced in conjunction with our partners. As such, your contact information will be shared with the sponsoring company.

 

 

Omnichannel Support and Workforce Optimization: A One-Two Punch for Endless Customer Experience Possibilities Powering Countless Customer Experience Possibilities | On Demand Listen to 1to1 Media, inContact, Frost & Sullivan, and Hoveround Corporation discuss how companies can combine omnichannel support and workforce optimization to enrich the customer experience and empower agents. Sponsored by inContact.

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3 Ways to Kick-Start Your Data Journey 3 Ways to Kick-Start Your Data Journey | On Demand Learn the steps that every marketer needs to know for converting data into actionable insights. Sponsored by Revana Digital.

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Omnichannel Indentities: Connecting Marketers with Real People Omnichannel Indentities: Connecting Marketers with Real People | On Demand Special guest Martha Rogers, Ph.D. and Rashmi Vittal of Neustar discuss how to deliver the personalized experience that omnichannel consumers demand. Sponsored by Neustar.

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Digital Disruption Demands Action: 5 Questions to Ask in the New Workforce Reality Digital Disruption Demands Action: 5 Questions to Ask in the New Workforce Reality | On Demand Special guest Ian Jacobs of Forrester Research and Scott Hays of Verint hold a rapid fire dialogue and debate five key questions seriously smart organizations must ask. Sponsored by Verint.

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Real-Time Marketing: Modernize Your Campaigns for Maximum Results Real-Time Marketing: Modernize Your Campaigns for Maximum Results | On Demand Learn the three dimensions of real-time marketing necessary to win, serve, and retain more customers. Sponsored by RedPoint Global.

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5 Tips for Powering Contextual Messaging 5 Tips for Powering Contextual Messaging | On Demand Learn how to leverage a blend of historical and real-time customer data to deliver contextual messaging that's personalized, relevant, and timely. Sponsored by SmartFocus.

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Driving Change: Addressing 5 Roadblocks to Omnichannel Engagement Driving Change: Addressing 5 Roadblocks to Omnichannel Engagement | On Demand Check out the bounty of tips and advice our panelists shared during this highly interactive event. We examined the top five challenges to omnichannel engagement today and offered attendees actionable advice on how to overcome them now. Sponsored by OpenText.

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Are You Slamming the Door on Your Customers? Are You Slamming the Door on Your Customers? | On Demand Watch as we explore the key challenges and opportunities that contact center leaders face in executing successful outbound communications with customers. Sponsored by inContact.

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The Role of People in a Digital World The Role of People in a Digital World | On Demand Ian Jacobs of Forrester Research and Kelly Koelliker of Verint, will discuss how companies can enable agents to handle complex customer interactions that lock in loyalty. Sponsored by Verint.

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5 Rules for Getting the Most Out of Sales Chat 5 Rules for Getting the Most Out of Sales Chat | On Demand Experts discuss tips for increasing customer engagement, enhancing performance, and optimizing your customers' buying journeys through Web sales chat. Sponsored by Revana Growth Services.

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