Infographics

Welcome to 1to1 Media's infographics where we bring data visualization to the latest statistics around our monthly feature themes. Look out for a new infographic each month.



September 2014: Omnichannel Shopping

Click here to read, "Omnichannel is the New Black"



August 2014: Speech Analytics

Click here to read, "Speech Analytics Goes Back to the Future"



July 2014: Digital Marketing

Click here to read, "10 Digital Marketing Mistakes Every Brand Makes (and How to Recover)"



June 2014: The State of Global Contact Centers

Click here to read, "Building a Global Service Team, Country by Country"



May 2014: Competing on Social

Click here to read, "Sizing Up Social's Competitive Advantage"



April 2014: The Integrated Marketing Imperative

Click here to read, "Navigating the Integrated Marketing Journey"



March 2014: The Outlook for Building Omnichannel Customer Engagement

Click here to read, "Reaching the Unreachable Omnichannel Star"



February 2014: Data Analytics

Click here to read, "Four Ambitious Analytics Projects for 2014"



January 2014: Customer Metrics

Click here to read, "NPS Through the Years"



December 2013: 2014 CX Trends

Click here to read, "CX Trends to Watch in 2014"



November 2013: Responsible Marketing

Click here to read, "6 Key Considerations for Socially Responsible Marketing"



October 2013: Service in the Cloud

Click here to read, "Head in the Cloud: Emphasizing Customer Service in the Era of Cloud Computing"



September 2013: Big Data

Click here to read, "The ROI of Data-Driven Marketing"



August 2013: Speech Analytics

Click here to read, "Exploring the Evolution of Voice and Text analytics"



July 2013: Lead Generation

Click here to read, "The Top 5 Demand Generation Strategies."



June 2013: Contact Center

Click here to read, "Calculating the Contact Center's IQ."



May 2013: Mobile

Click here to read, "SoLoMo Strategies Soar in the Airline Industry."



April 2013: Loyalty

Click here to read, "Calculating the Customers' True Loyalty Score."