David Neeleman For President
Yes, I'm serious. Although I think JetBlue had it covers yanked a little bit in terms of customer operations over the past few weeks, I think his attitude and approach could be copied in some other areas. How about the current mess at Walter Reed Hospital and the entire Veterans Administration disgrace? If Neeleman's management style and attitude could be copied no one would be yapping about new policy statements, subcommittees, and high-profile investigations. Neeleman's style would simply state that "we screwed up, we have some major issues and we will fix it so that the people who need the service will benefit most from it." Patients. Citizens. Customers. What a concept.
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