And the Winner Is.....AIG!
Yesterday, Mila D'Antonio wrote about the Consumerist's contest for the worst company in America, which was down to the final two. Today, the site announced AIG had won the prize, voted worst by more than 64 percent of respondents. It couldn't happen to a more deserving company. Unfortunately, the taxpayers now own a big chunk of the worst company in America.
How would you have voted? The final four were Ticketmaster, AIG, Bank of America, and Comcast. Feel free to comment on any or all of the nominees.
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Just two days ago, a Comcast call center rep told my wife (calling in for a service complaint) the company did not have a customer service division, which pretty much says it all. They acquired the local "mom and pop" cable company a few months ago and it's been downhill since then.
Ticketmaster simply has the cajones to gouge the customer with fees for mythical services. I suspect they'll fall apart once a real competitor surfaces, becuase they've spent the last 10 years spelling out exactly how to defeat them in their market space.