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Hoffman's Hot Seat: Customer Data in the Cloud

CIOs have expressed some trepidation about managing different types of customer data in public and private cloud environments. Security, loss of control over data and regulatory/compliance issues top the list of worries. 1to1 Media's Tom Hoffman spoke with RightNow Technologies CIO Laef Olson about these concerns and steps that can be taken to address them.

By Tom Hoffman on February 4 2010 09:05 AM |

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