Co-branded White Papers

Backed by the thought leadership of Peppers & Rogers Group, our complimentary white papers explore emerging trends and topics in customer-centric strategy. Whether you’re looking to improve your customers’ experience, or improve your organizational processes, our content dives deep into the issues and gives you the insight you need to make informed decisions. Enjoy browsing our vast library of topics, and let us know if you have any questions.

For information on sponsoring custom content with 1to1 Media contact Dara Brooks at 203-989-2197 or dara.brooks@1to1.com.


Featured White Papers

Customer Experience

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Next-Best-Action Marketing: The Future of Connected Customer Conversation

Sponsored by Pegasystems

In this white paper by 1to1 Media and Pegasystems, we explain how reaching the right people with the right messaging through the right channel at the right time personalizes the customer experience and optimizes business performance. Download Now »

Customer Loyalty

Next-Best-Action Marketing: The Future of Connected Customer Conversation

Sponsored by Pegasystems

In this white paper by 1to1 Media and Pegasystems, we explain how reaching the right people with the right messaging through the right channel at the right time personalizes the customer experience and optimizes business performance. Download Now »

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Customer Service

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Customer Strategy

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Emerging Trends

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Next-Best-Action Marketing: The Future of Connected Customer Conversation

Sponsored by Pegasystems

In this white paper by 1to1 Media and Pegasystems, we explain how reaching the right people with the right messaging through the right channel at the right time personalizes the customer experience and optimizes business performance. Download Now »

Marketing

Next-Best-Action Marketing: The Future of Connected Customer Conversation

Sponsored by Pegasystems

In this white paper by 1to1 Media and Pegasystems, we explain how reaching the right people with the right messaging through the right channel at the right time personalizes the customer experience and optimizes business performance. Download Now »

Sales Effectiveness

Next-Best-Action Marketing: The Future of Connected Customer Conversation

Sponsored by Pegasystems

In this white paper by 1to1 Media and Pegasystems, we explain how reaching the right people with the right messaging through the right channel at the right time personalizes the customer experience and optimizes business performance. Download Now »

Social Media

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Voice of the Customer

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »

Mobile

Delivering Service at the Speed of Customers

Sponsored by Pegasystems

Connecting with the empowered mobile and social customer requires companies to achieve three core competencies: the power to engage, the power to simplify, and the power to change. Learn how to attain these three core competencies in this new white paper by Pegasystems and 1to1 Media. Download Now »