Tech Insights Series on the CX Pod - LevelAI
Most companies are sitting on a mountain of customer insights they don't know how to use. In the latest interview in the CX Pod’s Tech Insights series, LevelAI CEO Ashish Nagar breaks down how the world's most efficient enterprises are using intelligent automation to bridge the gap between "good service" and "enterprise-wide growth."
See more episodes at TheCXPod.com.
TRANSCRIPT:
Liz Glagowski: Hi, everyone, and welcome...
An unpredictable business climate has many brands doubling down on the customers they already have.
We recently asked in a LinkedIn poll, “Which CX outcoming matters most to your organization right now?” In the poll, 40% named customer retention as their top priority while 28% said their main focus is brand trust and loyalty. Another 21% said revenue growth matters most to them, while 11% cited cost and efficiency savings.
The...
With 2026 quickly approaching, we at the Customer Strategist Journal are reflecting on the past year.
Every month, we showed up in CX leaders’ inboxes...
