Customer Experience
Sales
Marketing
Service
Employee Engagement
Topics
Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Retention
Customer Strategy
Data Analytics
Digital Engagement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of Customer
Workforce Management
Sign in
Welcome!
Log into your account
your username
your password
Forgot your password?
Password recovery
Recover your password
your email
Search
1to1 Media
Customer Experience
Sales
Marketing
Service
Employee Engagement
Topics
Customer Acquisition
Customer Engagement
Customer Growth
Customer Loyalty
Customer Retention
Customer Strategy
Data Analytics
Digital Engagement
Mobile Engagement
Omnichannel
Personalization
Social Media
Technology
Voice of Customer
Workforce Management
Home
Authors
Posts by Cynthia Clark
Cynthia Clark
Customer Retention
Five Customer Loyalty Fixes for Telecom Companies
Cynthia Clark
-
April 14, 2014
0
Telecom companies must boost their investments in providing a great customer experience or risk facing declining customer loyalty in the coming years. Here are five actions they need to take now to stay competitive.
Continue reading
Customer Engagement
Beyond the Suggestion Box: 7 Novel Ways to Collect Employee Feedback
Cynthia Clark
-
September 16, 2013
0
Savvy organizations are finding novel ways to hear from their employees and then acting on this feedback.
Continue reading
Recent posts
Top 4 Artificial Intelligence Trends to Watch in 2021
January 25, 2021
NRF 2021: Trends that Retailers Bet will Outlast the Pandemic
January 18, 2021
A Coronavirus Survivor on What it Takes to Lead through a Pandemic
January 18, 2021
In a Crowded Healthcare Industry, Stand Out with Stellar Patient Experience
January 11, 2021
Another Round of CX Happy Hour: 3 Employee Experience Tips for 2021
January 4, 2021
